Shipping Policy

Shipping Policy: Delivering Your PestX Products

The Delivery Process

At PestX, we ensure that your order is processed promptly and reaches you in perfect condition. Once your order is processed, our products undergo a thorough inspection to ensure they meet our high-quality standards. After passing the final round of quality checks, they are packed and handed over to our trusted delivery partner. Our delivery partners strive to bring the package to you at the earliest. If they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

International Shipping

For our international clients, please note that any import duties levied by your government are not included in our prices. You will need to pay the customs duty to the courier provider in order to receive your product.

Packaging

We take pride in our packaging. Our products are packaged in boxes, covered in a protective plastic layer. Each individual product is wrapped in bubble wrap for added protection, with fragile items like bottles receiving additional bubble wrap for safe transit.

Shipping Locations

PestX ships throughout India, bringing our diverse range of products right to your doorstep!

Tracking Your Order

Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company processing your order. You can track the status of your package 24 hours after your order is dispatched from our warehouse.

Estimated Delivery Time

We usually dispatch most orders within 1-2 business days (excluding Sundays and public holidays). While we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand to ensure freshness and authenticity. If you are ordering our products from a Mega Sale event, dispatches may be slightly delayed due to increased volumes. We aim to dispatch all orders within 3 days of the order date.

 

Multiple Shipments

Don’t worry if your order is shipped in multiple shipments. This simply means that different parts of your order may have been shipped from our different warehouse locations. Rest assured, you will only have to pay the shipping/CoD charge, if applicable, on the first package you receive.

Shipping Charges

We have standard shipping charges for most addresses. For orders within India, a flat Rs.70 charge is applied to all orders below Rs.499, while there is free shipping for all orders above Rs.499.

International Shipping

We are working on starting international delivery to many other countries. Stay tuned for updates!