Our Commitment to Your Satisfaction: The PestX Refund Policy

At PestX, we stand behind the quality of our products and want every purchase to be a positive experience. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

Return Policy

Eligibility for Returns To be eligible for a return, your item must be unused and in the same condition that you received it. Return Process To initiate a return, please contact our customer support team within 7 days of receiving your item.  Return Shipping You will be responsible for paying for your own shipping costs for returning your item.

Return Time Frame In case of a approved return, your replacement will be delivered within 10

Refund Policy

Eligibility for Refunds are only available for products that are returned in their original condition within 7 days of purchase.

Refund Process To request a refund, please contact our customer support team with your order details. Refund Time Frame Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and the approval or rejection of your refund. Once approved, refunds will take 2 days to be credited into the beneficiary’s bank account 

 

Shipping Policy

Shipping Rates Shipping rates are calculated based on the weight of your order and your location. Shipping Times Orders are typically processed, shipped and delivered within 4-8 business days. Order Tracking Once your order has shipped, you will receive a tracking number via email & SMS.